Coronavirus Update

 Clinic Policies During the Pandemic

 We will update this page as information in the pandemic changes. Last updated: May 3, 2020.    

We want to thank you for your patience as we all work through managing the coronavirus pandemic. As Texas and the Houston area begin to open for business, Pear Tree Medical will start introducing limited office appointments. Our number one priority is the health and safety of our patients and staff. In order to keep everyone safe, we will be extremely cautious in how we handle in person visits and are implementing the policies below:     

  1. ALL SICK VISITS WILL REMAIN REMOTE TELEVISITS: Patients with the following symptoms will be seen via a Televisit video conference: cough, shortness of breath, fever, chills, muscle pain, headache, sore throat, loss of taste or smell.                 
  2. WHAT IS A TELEVISIT: A Televisit is a secure video conference through an app on your phone called Healow or through the patient portal on a computer with a webcam and microphone. Please visit this page to find out about getting the app and the patient portal set up.         
  3. THE WAITING ROOM IS CLOSED: Limiting your exposure to other patients is critical. To accomplish this, all patients will be placed immediately in an exam room. Since we are trying to avoid any patient wait times, it is critical that you arrive 10 minutes early for your appointment. Arriving late may result in appointment cancellation.
  4. RESTRICTED VISITOR POLICY: Please plan on attending your visit alone. For children or dependents, only one parent or care giver will be allowed in the clinic with the patient.
  5. MASK POLICY: All patients over age 10 must wear a face mask to the visit. The CDC has instructions for making a personal cloth face covering. .      
  6. EXPANDED DISINFECTION PROTOCOL: Exam rooms and equipment will undergo expanded disinfection between patients. This protocol combined with the closed waiting room will reduce the number of patients we can see each day. For patients we cannot see in person or who would prefer a virtual visit, remote Televisits are available.       

What do I do if I think I have COVID-19? 

  1. As is always the case, if you have a medical emergency, please call 911.  
  2. Please call the office to make a Televisit appointment. Dr. Jeffress can then address your specific situation with you.
  3. If you have COVID-19 and are otherwise healthy, you can recover at home. You will need to rest, drink fluids and take medicines to reduce your fever like Acetaminophen (Tylenol). You should also eliminate contact with people outside your home and isolate yourself as best you can from people inside the home.   
  4. Of course you need to continue to wash your hands often. Clean high touch surfaces regularly and cover your coughs and sneezes. Also avoid sharing personal items like cell phones.
  5. Finally monitor your symptoms. If your symptoms change please call the office for a Televisit appointment. If you are in medical distress or experience a medical emergency, then call 911.
  6. You can find more information from the CDC.     

How do I protect myself from COVID-19?

  1. Social Distancing: The best way to protect yourself is to not come in contact with the virus. Do your best to avoid contact with others and when you are interacting keep a 6 foot distance between yourself and others.   Remember people can be infectious 3 to 5 days before they show sypmtoms.  
  2. Wash Your Hands and Clean Surfaces: The virus can live on some surfaces for several hours. It is important to clean surfaces regularly and to wash your hands several times a day. 
  3. Avoid Touching Your Face  : We suspect that the virus infects you easier through your mouth, nose and eyes. Therefore, do not touch your face since you may get the virus on your hands through other people or surfaces.    
  4. Don't shake hands or fist bump: These are just additional ways the virus can reach your body.   
  5. You can find out more from the CDC.

How do I protect myself from COVID-19?

  1. You can find information on the CDC Website
  2. You can find Texas specific information from the Texas Department of State Health Services site.
  3. You can find Brazoria County specific information at the Brazoria County Health Department site.    
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Because I am a working mother of four kids, ages one to sixteen, having easy access to a family doctor is not just a “nice to have” but a necessity in life! Pear Tree Medical Associates has the best medical practice I have ever been to. Appointments are usually on time. There is nothing more frustrating than having a sick child and then having to wait for an hour for the doctor to arrive. Dr. Jeffress can treat the baby, my teenagers, as well as me and my husband. Because Dr. Jeffress sees all of us, she knows the entire family and helps with all types of issues, not just illness. Here in Pearland, we are lucky to have such a great doctor in our community. –M.B., Pearland, TX